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Out-of-warranty solutions Common reasons a device is out of warranty: The original manufacture warranty period is expired. We stand by our products. Tap About. Lost and theft protection Each incident is subject to a service fee of 2500 for screen or back glass damage, or 8900 for other accidental damage. Here is how you can do it: Visit the Apple Support page Click on iPhone Tap on the problem you have with your phone Choose the service option that is most convenient for you Follow further instructions File Your iPhone Extended Warranty Faster With DoNotPay 2 2 years of Apple-certified service and support coverage Click Submit. Repair a cracked phone screen Need to upload claim documents? Get support for lost or stolen phones, device protection claims, and warranty coverage. An Asurion mobile protection plan covers your iPhone when some warranties don't Comprehensive coverage Tens of millions of phones are lost, stolen, or damaged every year. Have this info handy: Device brand and model; Wireless security passcode or the last four digits of the AT&T account owner's Social Security or Tax ID number; After you file Watch for an email with a link to check your claim status. This includes adapters, spare cables, wireless chargers, or cases. You get either a 90-day warranty or the rest of your original device warranty, whichever is greater. AT&T has you covered with Device protection & warranty support, troubleshooting, how-to articles, & videos. Non-Apple branded or Beats-branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer. Open DoNotPay in a web browser. In order to expedite your warranty claim, please fill out the below web page fully as your complete information will allow faster processing. Once you get your replacement device. Learn more about our OtterBox warranty statement or our LifeProof warranty statement. Click on the Claim Warranty option. Terms and Conditions apply, including fees. Learn about options for replacing a lost, stolen or damaged . See if your device is covered by warranty Learn what physical or liquid damage voids the warranty on your wireless device. Enter a serial number to review your eligibility for support and extended coverage. Step 2: Replace or repair your phone. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. Warranty Replacement Program. Check your Pixel phone's warranty. $8.99 USD. Filing a Verizon insurance device or phone claim is easy! You'll get that amount credited back when you send us your defective device. Claim period England and Wales: 6 years from date of delivery Scotland: 5 years from date of delivery. Devices with issues not covered by warranty, file a claim, repair at a device repair location, contact the manufacturer, or upgrade. If we've requested documentation for your claim, you can upload it here. The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Warranty Learn about device warranty coverage and support. Same day repair option depends upon claim approval time and technician availability. The device was purchased through a third party, like a friend or re-seller. Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support.Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage 1 and give you additional features such as 24/7 priority tech support and accidental damage protection. If you're enrolled in one of the following device protection options, your device will be repaired or replaced with either a new or refurbished device. Your Apple-branded or Beats-branded hardware product ("Product") is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase ("Warranty Period") when used in accordance with Apple's user manuals (refer to www.apple.com/support/country ). Apple iPhone 13 Pro; Apple iPhone 13; Apple iPhone SE (3rd Gen) Samsung Galaxy S22 Ultra; Samsung Galaxy S22; . Go to solution > Return a defective device and set up a replacement Learn how to return a defective device within 30 days to avoid a non-return fee. Please do not send your Product directly to Speck without first contacting customer service, as this will only delay the process. Our warranty is in addition to rights provided by consumer law. Apple cases have a one year warranty for manufacturing defects. OtterBox Warranty. Tap the name of your AppleCare plan. This App works in supported models of iPhone and iPad to capture warranty claim details while device is on-line or off-line and data can be synchronized with Michelin Systems once Wi-Fi is connected. Get . You will receive a warranty claim ticket number by return email within five days of your submission, excluding weekends and holidays, along with further info or next steps. View our FAQ page for information on how to submit your warranty claim. Plus, you can check when your replacement . Answer a few questions about your iPhone XR. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. What can void the warranty? These FAQs explain the different ways of how to file a claim at Verizon & track Asurion phone claim status. You can claim your Apple extended warranty on the company's website. If during the Warranty Period you submit a claim to Apple or an AASP in accordance with this warranty, Apple will, at its option: (i) repair the Apple Product using new or previously used Apple genuine parts that have been tested and passed Apple functional requirements, We may also need your proof of purchase and help to answer our diagnostic questions for your phone's issues. Check Your Service and Support Coverage Review your Apple warranty status and eligibility to purchase additional AppleCare coverage. If you don't see an AppleCare plan, tap Limited Warranty or Coverage Expired for more information. Start Tracking DEVICE PROTECTION & SUPPORT If it's covered by AppleCare+ with Theft and Loss, you can file a claim for an iPhone replacement. . PLEASE DOUBLE-CHECK YOUR DEVICE SELECTION! AppleCare+ for iPhone extends your coverage to 2 years from your AppleCare+ purchase date 1 and adds unlimited incidents of accidental damage protection. iPhone Cases. There is no fee for Extended Warranty repairs, but the replacement fee is $49 (applicability determined at the time of claim based on device type): For customer assistance please call us at 1- (888)-872-4445, contact us, or email us: customerservice@speckproducts.com. You will have to hand carry the iPhone to Apple in Italy or other EU country or send it to friend/relative there to take to Apple. Sign in to start your claim Use the Find My app or go to iCloud.com to mark your iPhone as lost. Level 4. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. Here's how: Open the Settings app. We want to make this process as easy as possible. Providing documentation helps prevent false claims being processed on your account. Important: To obtain warranty service, you must follow Google's procedures. You will want to reach out to Apple Support by starting here for further assistance with getting a replacement case. AppleCare Protection Plan or AppleCare+. Apple Warranty. iPhone 14 Pro Max Refine by Device: iPhone 14 Pro Max iPhone 7 Refine by Device: iPhone 7 iPhone 8 Refine by Device: iPhone 8 iPhone SE (2nd gen) Refine by Device: iPhone SE (2nd gen) iPhone SE (3rd gen) Refine by Device: iPhone SE (3rd gen) Universal Refine by Device: Universal show all 17 Once you reach them, explain your issue and ask them to provide the necessary information for getting your device fixed or replaced. Sign in with your Apple ID. Make sure you file your claim within 60 days of loss or damage. We need your name, contact info, and phone's serial number. (3,414 points) A: Yes. Apple does not accept international shipments for evaluation or replacement nor will Apple ship out of the country after replacement. 2 years from date of purchase for Apple Watch Edition. iPhone 14; iPhone 14 Plus; iPhone 14 Pro; iPhone 14 Pro Max; iPhone 13 mini; iPhone 13; iPhone 13 Pro; iPhone 13 Pro Max; iPhone 12 mini; iPhone 12; iPhone 12 Pro; . Apple will receive a warranty claim requesting service for your iPhone XR. We want to make this process as easy as possible. Learn more. Do not remove your device from your account until your claim has been fully approved. on orders over $50 (U.S. Only) OtterBox and LifeProof Warranty Your OtterBox or LifeProof product will be replaced at no charge to you except for shipping, handling and applicable taxes. You can submit a warranty claim for your iPhone in My Verizon App by following these steps: Click on Menu in the top left corner Select Devices Find your iPhone and tap on Manage Device Choose Start a claim Follow the prompts to finish filing your claim Submit a Verizon iPhone Warranty Claim on the Asurion Website CLAIM STATUS Track a claim as it moves through the process. If you have questions, please contact the Michelin eBusiness Help Desk at 1-888-624-2638 in United States or 1-877-924-2638 in Canada. Please see your product box and literature for details. Choose your device. Apple's Limited Warranty does not apply to products that are not Apple-branded or Beats-branded, even if packaged or sold with Apple products. Check when your coverage expires Go to mysupport.apple.com. Here is how you can claim your Apple warranty: Claiming Your iPhone Warranty via Phone You can contact Apple's technical support by calling 800-275-2273. Tap General. All other new devices usually have one-year manufacturer warranties Replacement devices (including Apple devices) typically have a one-year warranty from the replacement date. If you're not sure whether your iPhone is still under warranty, there's a simple way to check: Open the Settings app on your phone Open the General tab Tap on Aboutyou should be able to see your device's serial number Go to Apple's Check Coverage page Enter your serial number and the security code Click Continue Submit a Warranty Claim. For AT&T PREPAID exchanges, we'll charge your credit or debit card for the full replacement value of the device. Claiming Your iPhone Warranty in Person Latranner. You can expect the company to contact you and follow up on your claim. Depending on the issue, you might also have coverage with AppleCare+. MoreLess Physical and water damage replacement Cracked screens and devices dropped in water make up almost 70% of all iPhone claims. The process is straightforward: Open DoNotPay in your web browser Access the Claim Warranty feature Select the Warranty on a Purchased Item option Enter Apple as the company and describe issues you're experiencing with the case Click on the Submit My Claim button Enjoy peace of mind when you buy AppleCare+ for iPhone. We'll just need you to answer a few questions and we'll have your replacement on its way. Then, check your device warranty coverage period: New Apple devices, or devices that Apple replaces, typically come with one-year warranties. Check your Apple warranty status. Find our Warranty on a Purchased Item category. Visit phoneclaim.com/att or call 888-562-8662 to check current eligibility. Shipping and insurance to and from your friend will be your responsibility. 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