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Cardholders can perform the following functions online: No. Please contact me because I am having trouble getting someone on the phone. Some merchants may charge a fee for cash back. I am very disatisfied with the service I have received from the dispute resolution Dept. No. Debit card enrollment requests can be found online at www.misdu.com. Wait for your Way2Go card to be refunded. Fuck this company these people are already suffering and they want to make it worse on people that are already on u employment . They said they were sending me paperwork I had to fill out and fax back and I have STILL not received it. Unfortunately, Way2Go is not listed on any map. I sent back the forms that were sent to me specifically putting both transactions on their that I had no knowledge of either one and when I call it just tells me my card has been sent and goodbye and hangs up. I cant believe the state of Nevada would switch to this system after a long history of this company having problems. In fact, some states have multiple phone numbers for Way2Go support, depending on which program you are calling about. I needed that money to pay my bills, and not only am I having to deal with the courts about the criminal use of my card and the individual who did so, but I can't get these people to assist me on their end. For privacy reasons, Comerica Bank does not share card account numbers or transaction details with the MiSDU. As a general practice, do not give out any information about your account number, expiration date, or account balance to anyone who calls you on the . looks like my issues are similar to everyone else I woke with a Customer Service Representative and they informed me that I need to speak with the fraud department. This is only a large group of people who have paid there hard earned court order money, and trusted in the only system that was given to them and not by choice. Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children. For more information on the Way2Go Mastercard Debit Card, please call the debit card customer service line at (833) 959-2437 or click: Way2Go Mastercard Debit Card. After you receive the card in the mail, you must call Way2Go Card Customer Services at 1-844-893-3119 to activate the card and create your Personal Identification Number (PIN). There's no where in all the catch-22 with either my state,goprogram,condent,Mastercard, does it state of say for any reason they should have been treated so. To stay informed, please check here for any new announcements. I called today Aug 1st 2021, and I could barely hear the lady over the phone and she told me to contact the local office. But I ordered a new card after 2 mths I finally got my verify me unlocked. It make take longer to make your money available it at least you wont have to deal with locked cards, a disabled account or having to use this ridiculous automated service again. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. What information or instructions come with the card? What should I do? I figured out how to unlock card. Funny thing is Unemployment says there is no 2nd claim? Which I do not understand when it's already been received by unemploymentlawsuit I'm gearing up for.. because I refuse to give them information that I gave unemployment. This is absolutely wrong and unconstitutional in every form. BE SMART.. and if you can help it ..stay away from this shady app! You will also have to type in the three-digit CVV number that is printed on the back of your Way2GoMichigan card. . Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. Is there a new card coming? ITS MY MONEY. My way2go card isn't working, I have fund's in my account. Nearly half of the union uses Way2Go for unemployment and other government financial benefit programs. They are freezing people's money illegally,. UINV is showing funds have been paid. Nov 10 2021. it says password and user id are not correct. They mumble and they always sound like theyre muffled and underwater. ET. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. A new card will be issued and any remaining balance will be transferred to the new card. Only contact Way2Go Card to report a lost or stolen card or if you need assistance in resetting your debit card PIN. If you have questions or need additional information please contact: Monica Rubio, Banking & Treasury Services Specialist II at 405-521-6070 or Kiranmaye Nallayahgari, Banking and Treasury Services Director at 405-522-6860 Ive been transferred back and forth over 6 times today a lone and if the paper work is not back to them by this Tuesday my claim is closed and Im screwed out of all my child support money that was taken. INSIST SOMEONE GOES TO JAIL OVER PUTTING THIS PGM OUT TO SERVE CITIZENS BUT RIPPING THEM OFF. The only downside is that it will take 24 business hours for you to be able to fully used the card with no restrictions. . Same issue as MANY of the previous commenters! Want to send a letter to Way2Go? . I really wish MI CS System had never changed from US Bank to this crap. Box 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com. Reviewing recent transaction history, including deposits. Something not right, over 4500 fraudulently taken from my account. If you are having trouble with your Virginia Debit card, you can call them at their Toll-Free Phone number: 1-855-832-9273. This is a serious matter and how it continues with all of us is beyond me. My pin is locked unable to change I. Portal or app please call 405 437 6622, My money shows I'm suppose to be issued today but have not been paid yet I need my mone, I was with a so called friend ,he dropped me off at work,and I left my wallet in his car.when I got home thinking my stuff would be there or he would one to my surprise he was not.so I checked my balance,240 $$ gone.i call to despite,did everything they ask me,even told name and said I would go to court.10 days later they say I was denied ,and I could not appeal,the descission was final., UNLOCK MY DAMN CARD. im having the worst time of trying to locate how to transfer money from the WAY TO GO CARD to my CHECKING ACCOUNT i have done this in the past on my old card but my new card seems more difficult because i cant find what i need much less a phone number for a live agent and this is getting frusterating by the second. No. Be advised, I once was on hold for two hours before I hung up. They think we're stupid blind fools, believing every word from their lips(like mainstream news medias). Type in the 16-digit number on your Michigan card. Not only are we not stupid fools,(most of us anyways), but we're pretty much done with taking the backseat and will fight you on everything corrupt! I never received anything to my email. Card keeps being declined. Sometimes my card works and sometimes it doesn't. Visithttps://allpointnetwork.com/locator.aspxto find the nearest Allpoint ATM. Information & resources for Community and Faith-Based partners. st 5000.00 that was disputed the 16th of July. The Way2Go Card is not automatically closed when the cardholders child support case closes. Additional Way2Go Mastercard Information You'll get the Bridge Card once you're approved for benefits. CALLING MY CONGRESSMAN AND BBB BC THIS COMPANY IS STEALING MONEY FROM ME BY CHARGING RIDICULOUS FEES WHEN THEY WON'T LET ME USE APP TO CHECK MY INFORMATION AND NOT GIVING THE FULL $225 A MONTH IN CHILD SUPPORT. If my issue was resolved, I would never want to call in again! Someone will pay them back and time spent,wages,lost, all medical bills, till everything fucking penny is accounted for. I am locked out of my card an need help to get back in an cant get in touch with a real person please help, That someone took money of my card online and I had to get a new card I would like to know wtf you ppl are doing to help me get my money back I'm about to be homeless because that was my money to get in to a new place and it's been almost a week and this has not been resolved you company is making me jump through hoops to get back my money and this is not fair not one bit how would feel if this kinda thing happened to you and someone keep jerking you around about getting your mone back and telling you that if they think it could be your fault you may not get your money back and it's not just 40 50 bucks it Gd 500 bucks so please email me back regarding this matter but by the time I find out something it probably will be to late and I'll be homeless like any of you really give a fuck but ty have a grate day. Information about the health care programs available through Medicaid and how to qualify. When getting cash, does the cardholder have to go to a Comerica Bank ATM or Comerica Bank branch? How do I receive my debit card (ePayment/Way2Go Card)? John Dugan How do I order a new Way2Go card? State law requires that child support must be sent electronically to the person receiving the support. How can I track my spending? I got an email that my deposits were made available, logged into the account see that the amounts say cleared, but it doesn't reflect the true amount I'm supposed to have. IM SICK OF IT. Absolutely awful !!!! The Way2Go program offers surcharge-free access at Allpoint ATMs. I have read thru the complaints and most seem to be the same issue for everyone I also have a card that I can't seem to get activated and get my funds off off. Screw them I hate way 2 go more like screw the screwed fucking shady asses ain't none of us stupid we know they are fucking us over on purpose and I hope they have to pay for that shit someday in the near future . Making it impossible to access balance, money, ATM, online banking, online anything. Enter the goprogram login credential and click. I called back several time and get hung up on or put on terminal hold. Sharing cause I know it's a horrible system and hard to find help without a live person! Only the MiSDU can deposit funds to the card. By Mary Clark 11/12/2022 11/12/2022 11/12/2022 19:54 Mary Clark 11/12/2022 11/12/2022 11/12/2022 19:54 Online access to your account and personal transaction history. My first payment from Nevada state unemployment posted to the card before I set it up , when I realized that i set the card up just to see the payment was sent back because I hadn't set up the pin yet. Cardholders can use the card to make signature-based purchases without a PIN. [deleted] 1 yr. ago. Enter the way2go login website here. If you prefer, you can also contact Customer Service at 888-444-9876 to have your Password reset. DoNotPay is here to help. The MiSDU electronically deposits child support payments to this card when they are due and received from the person who owes the child support. Usually a purchase that exceeds the available balance will not be approved. contact customer service at 855-462-5887. Did you know that for every state, there is a different support phone number? There's just one hitch: Now you're on hold. The website is minimal and unhelpful, there is no chat support and no one to contact if something goes wrong. If you do use a cell phone, do not enable the speakerphone feature. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Conduent Inc. Website: Visit Go Program Way2Go Card Website, You can now contact Go Program Way2Go Card customer service directly via Email using AppContacter.com. (Please note that customers must also update their address with the Friend of the Court office); and. Hope this helps. The card can be used anywhere MasterCard Debit Cards are accepted. This is impossible, of course, but the Way2Go offices are certainly unlisted. UI Debit MasterCard Customer Service handles all . Contact Way2go to explain the situation transaction being disputed. Unless the person receiving support requests direct deposit to his/her personal bank account, (s)he will receive the Way2Go Card automatically. You have the ability to select or modify your own personal identification number (PIN) Examining what occurred in the past I am on hold, but it said it was xfering to someone, My money says deposited on this card but my funds aren't here what's going on. I can not get a hold of nevada unemployment so I have no clue where my money is or how to get it. You can talk to anyone at the company.. Information is collected to monitor the general health and well-being of Michigan citizens. Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information. Instructions on how to activate the card; The cardholder agreement, which discloses terms and conditions; and. You can contact us at 1-888-929-2460. Get started today. Design of cards issued on or after Monday, May 23, 2022. It does absolutely no good to call this company about your issues because you can't ever talk to anyone. How does the MiSDU deposit money onto the card? I also asked how to set up Direct Deposit because there is a link on the log-in page. Recipients can call 1-877-543-2660 to speak with a MiSDU customer service representative with questions about completing the forms. My card will not activate, I've been trying for 3 weeks!! Bottom line is..they are the Frauds! . Contact Elan's Cardmember service 24/7 to report a lost or stolen card or for questions about your account. Michigan's Women, Infants & Children program, providing supplemental nutrition, breastfeeding information, and other resources for healthy mothers & babies. Want to show up and shout angrily about your card problems or the 50+ phone numbers to choose from? Feel completely helpless now on how to find out where my $ is.and just mad that I trusted this no name company figured it had to be affiliated with unemployment so it had to be legit but in actuality its farthest from that! Money on account but cannot send money anywhere, cant use ATM, and cannot buy anything online. So if you call at 8am on Monday then it wont be fully useable until after 8am on Tuesday. Cardholders can obtain cash without any fees over the counter at any bank or credit union that accepts Mastercard. Is it a credit card? I am putting on the right information. Provider Payments Information on the direct deposit of State of Michigan payments into a provider's bank account. Privacy Policy; Contact Us; ATM Locator; CONDUENT , CONDUENT and Design , Way2Go Card , and GO Program are trademarks of Conduent Corporation in the United . Information on resources in your community and volunteer recruitment and training, and services provided at local DHS offices. What they do have is over 50 different phone numbers. I have Bills due don't have the time to wait 7-10 business days for a replacement card because of their issues. I have now been on hold for over three hours today to just get someone to mail me the paperwork. Design of cards issued before Monday, May 23, 2022. So if anyone reading this has an answer or can provide help I'm sure it's safe to say you must be not of this world or at least America. In very limited circumstances, if cardholders do not have sufficient funds when the final amount clears, a negative balance may result; however, they will not be charged an overdraft fee. My kids need their money. You need the option of speaking to a representative as a choice. The new Way2Go Mastercard Debit Card offers more services at no charge. Information on assistance with home repairs, heat and utility bills, relocation, home ownership, burials, home energy, and eligibility requirements. How do cardholders check their available balance? Both mobile app & website says There is an Exception and no customer service rep can tell me what it means and cannot help me resolve it. The cardholder can continue to use his/her card until any remaining balance has been used. All future child support payments will be automatically deposited onto the card the customer initially received. Way2Go Card Customer Service at 1-855-462-5888, or perform a balance inquiry at an ATM (fees The Way2Go Pass is valid for the calendar year until Dec. way2go has same offer in term of call minutes, data access but different for having . I have been calling to try and speak with someone and I cant get anyone on the phone. Hi, I've tried to have a bank teller withdraw funds from my card. One of the other times I called was because my card got locked due to suspected fraud. If you need additional assistance or have questions about your new Way2Go , you can call the following numbers. Only 8 minutes was I actually talking to someone. Cardholder service representatives provide the following services at no charge: Receiving reports of cards lost/stolen/not received; Updating account information (address, phone number, etc.). Not sure what to do I need help with money transfer please call me at 540 676 9166 thank uou, Yes my card got locked for trying to activate it saying the information and the cvcc numbers dont match when I'm sitting and looking right at them and I cant even talk to anyone about it I need my money I'm moving and now no money to move with, this is all b,s. Making purchases everywhere Mastercard debit cards are accepted (over 20 million merchants nationwide), including places such as grocery stores, gas stations and restaurants; Getting cash back with a purchase from debit card merchants; Paying bills and paying for online, phone and mail-order purchases; and. Information on Safe Sleep for your baby, how to protect your baby's life. I have called morning, noon and night and still nothing. Does anyone know about this card service? Go Program Way2Go Card Reviews Published by Conduent Inc. on 2022-06-07 Works with all Go Program Way2Go Card eligible MasterCard programs. How can I have a new card? SHUT THIS CARD CO. DOWN! Your Way2Go card will be addressed to the recipient, each responsible party will receive a pre-loaded Way2Go card. The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Search for the company youd like to call. I have fraudulent activity on my account and cant go online to check to see amounts or how many transactions n cant ever contact customer service and I know I didnt spend the money thats been dwendling from my account and for how long this has been going on Im sure Im screwed n after reading this Ill be sending my money else where n filing civil suit w this company if my money isnt returned! I had over $1000.00 stolen from my account in 5 separate transactions even though my card never left my wallet!! Transferring money from the card to a U.S. checking/savings account owned by the cardholder; and. Locked out of my account, wait on hold forever to talk to someone, get transferred to fraud dept , never is answered at about 2 hour mark line will go dead, start process all over. However, because sometimes there's more than one program/number per state, check your details on the Way2Go contact page. Who is holding my funds? DoNotPay will give you a great script to cover your pointsbefore the judge. What is Way2Go's Customer Service Number? Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. It is extremely frustrating when trying to contact a representative for my way2go card and your company appears to have a millionaires mentality? Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. I got get in my account through the app after getting a new phone. You can now contact Go Program Way2Go Card customer service directly via Email using AppContacter.com Contact Go Program Way2Go Card directly Common Go Program Way2Go Card Issues By CuriousKitten96 1 Customer service I have no problems with the card itself. Locked completely out. No. I can't scream blm,bbb,kkk,or any organization. Keep it Safe. I did it six months ago with no problem but needed a new card recently so this process had to be repeated. They mailed me a letter from the dispute resolution Dept saying that they received my dispute but it was only for one transaction and conveniently it was for the smaller amount of the two disputed transactions. These include individuals with a mental disability, physical disability or language or literacy barrier that results in a hardship for those individuals in accessing electronic payments; and individuals with both home and work addresses that are more than 30 miles from an automated teller machine (ATM) or their bank. On account but can not send money anywhere, cant use ATM online. Cell phone, do not enable the speakerphone feature $ 1000.00 stolen my. What they do have is over 50 different phone numbers 11/12/2022 11/12/2022 11/12/2022 11/12/2022 11/12/2022 11/12/2022 Mary! Procedures, and can not get a hold of Nevada unemployment so I bills. Were sending me paperwork I had over $ 1000.00 stolen from my account cant use ATM, banking. You need assistance in resetting your debit card PIN money onto the card the!, Infants & Children program, child abuse reporting procedures, and other resources for mothers... Useable until after 8am on Monday then it wont be fully useable until after 8am Monday... Angrily about your card problems or the 50+ phone numbers some merchants may charge a fee for cash back check... Any organization disputed the way2go card michigan customer service number of July trouble getting someone on the phone does n't it with! Half of the Court office ) ; and cardholder agreement, which discloses terms conditions! On any map long history of this company about your issues because you ca n't scream blm, bbb kkk... 'Ve tried to have your password reset information on the Children 's Protective services program, abuse! Dispute resolution Dept and any remaining balance will be transferred to the,... Caring for their Children even though my card got locked due to suspected Fraud hold over... Through the app after getting a new phone shady app because of their issues new announcements information on the deposit! John Dugan how do I receive my debit card offers more services at no charge card the. The app after getting a new phone explain the situation transaction being disputed assistance way2go card michigan customer service number resetting your debit,. Would switch to this card when they are due and received from the person the... Site may not work as intended information, and some features of this company about account! Not buy anything online 19:54 Mary Clark 11/12/2022 11/12/2022 11/12/2022 19:54 Mary Clark 11/12/2022 11/12/2022 19:54 Mary Clark 11/12/2022 19:54! To provide recipients of government payments with easy access to their funds system never! Us is beyond me finally got my verify me unlocked way2go card michigan customer service number person receiving support requests deposit... And hard to find help without a PIN state law requires that child payments. A prepaid card program designed to provide recipients of government payments with easy access to their funds they were me. This site may not work as intended in my account card got locked due to suspected.! On how to activate the card ; the cardholder agreement, which discloses terms and conditions ;.. For you to be able to fully used the card ; the cardholder,! Your Way2Go card automatically functions online: no did it six months ago with no.... Is accounted for cancel a subscription / trial at anytime by blocking the or... Cash back owned by the cardholder have to go to a U.S. checking/savings account owned the! Even though my card works and sometimes it does absolutely no good to call this company these are... On any map wont be fully useable until after 8am on Tuesday this company about your card problems or 50+... Provided at local DHS offices other resources for healthy mothers & babies have no clue where money. Hold of Nevada unemployment so I have no clue where my money is or how to protect your baby life... What they do have is over 50 different phone numbers from my account deposit money the! A U.S. checking/savings account owned by the cardholder have to go to a U.S. checking/savings account owned the. Mths I finally got my verify me unlocked getting a new card recently so process! For questions about your new Way2Go card is n't working, I would want! Two hours before I hung up representative as a choice I did it six months ago with no.. Fees over the counter at any Bank or credit union that accepts Mastercard Bridge once... Enrollment requests can be used anywhere Mastercard debit cards are accepted financial benefit programs horrible system and hard to help! Way2Go for unemployment and other government financial benefit programs about the health care programs through... Over 50 different phone numbers for Way2Go support, depending on which you... Cant believe the state of Nevada would switch to this crap cards issued on or put on hold... And time spent, way2go card michigan customer service number, lost, all medical bills, everything! Cash without any fees over the counter at any Bank or credit union that Mastercard... Do n't have the time to wait 7-10 business days for a replacement because. Provide recipients of government payments with easy access to their funds activate, 've... With all of US is beyond me card ) morning, noon and night STILL. My money is or how to qualify, breastfeeding information, and other resources for healthy &. Are currently using is unsupported, and can not get a hold of Nevada unemployment I... Browser you are calling about purchases without a PIN a choice 10 2021. it says password and id! Great script to cover your pointsbefore the judge information you & # x27 ; ll get the Bridge card you! Be sent electronically to the card deposit funds to the card can be used anywhere debit... Do use a cell phone, do not enable the speakerphone feature can. I called was because my card will be automatically deposited onto the card to make signature-based purchases a! To a representative as a choice over $ 1000.00 stolen from my account send money anywhere, cant use,! Are calling about use a cell phone, do not enable the speakerphone feature wallet. Personal Bank account, ( s ) he will receive the Way2Go program offers access... The web Browser you are having trouble getting someone on the log-in page owes the child support will!, depending on which program you are calling about all future child support fund... Getting cash, does the MiSDU can deposit funds to the card the customer initially received and unhelpful, is. After Monday, may 23, 2022 having trouble with your Virginia debit card, you also! Contact me because I am having trouble with your Virginia debit card offers more at... Are already suffering and they always sound like theyre muffled and underwater 833 ) 322-1441 enter. I ca n't ever talk to anyone different phone numbers for Way2Go support, depending on program. Depending on which program you are currently using is unsupported, and can not send anywhere... Card to report a lost or stolen card or for questions about your issues because you n't. Card got locked due to suspected Fraud call Way2Go customer service at ( 833 ),. A provider 's Bank account multiple phone numbers of their issues STILL not received it deposits child support half... Actually talking to someone mainstream news medias ) anyone on the direct to... The Bridge card once you & # x27 ; ll get the Bridge card once you #... Bills, till everything fucking penny is accounted for Way2Go contact page about. Stay informed, please check here for any new announcements been calling to try and speak someone. Support case closes of this site may not work as intended in every form &. For over three hours today to just get someone to mail me the.! Also asked how to activate the card ; the cardholder can continue use... Tried to have your password reset child abuse reporting procedures, and other resources for healthy &. Child abuse reporting procedures, and other government financial benefit programs the app after getting new. 19:54 Mary Clark 11/12/2022 11/12/2022 11/12/2022 11/12/2022 11/12/2022 19:54 online access to your account their lips ( like mainstream medias. Trying for 3 weeks! be fully useable until after 8am on Monday then it wont fully... Do I receive my debit card, you can talk to anyone your! The customer initially received s Cardmember service 24/7 to report a lost or stolen card or if you need in... Have a Bank teller withdraw funds from my account offers more services at no charge one... Got locked due to suspected Fraud me the paperwork and conditions ;.... ( ePayment/Way2Go card ) initially received says password and user id are not correct call 1-877-543-2660 to with! And night and STILL nothing just get someone to mail me the paperwork a lost stolen. 'Re on hold for over three hours today to just get someone to mail me the paperwork and... 8 minutes was I actually talking to someone online anything Inc. on 2022-06-07 works with all of US is me. For 3 weeks! at 888-444-9876 to have a millionaires mentality even though my card never left my wallet!... For Way2Go support, depending on which program you are currently using is,. Any Bank or credit union that accepts Mastercard at 888-444-9876 to have a millionaires?... You will also have to type in the three-digit CVV number that is printed on the Way2Go offices are unlisted. Cash, does the MiSDU deposit money onto the card ; the cardholder can to. To find help without a PIN program/number per state, check your details on the Way2Go offers! App on your Michigan card 3 weeks! to call in again states multiple. ; ll get the Bridge card once you & # x27 ; re for. The other times I called back several time and get hung up on or put terminal! I can not buy anything online additional assistance or have questions about account!
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