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I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). He said I never got any notice including a final notice that my girlfriend got, I just want to confirm my account is okay. However, fees are exorbitant and not well disclosed. A review of Stubhubs file was done in February 2022. These characters appear in the American animated television series Regular Show, created by J. G. Quintel for Cartoon Network . Tickets have been legit and delivered as advertised. June 17, 2022 So stub hub had his company collect on it ? Are Ticket Prices Killing Weekends With Adele Attendance? ******************, I had a ticket listed and kept getting errors when trying to remove it. jeffc030 New User Re: Accidentally sold ticket twice Help us improve this article with your feedback. Select the ticket group you'd like to sell. Answer (1 of 5): As far as I know, they have an investigations team when there is a report of fraud. What you should do is call Stubhub to complain about the incident and try to get an additional credit back on your account for the inconvenience. Well guide you through the process. Therefore, in instances like the one I described above, StubHub would be unable to find any other ticket(s) on their site or elsewhere for $1 for a popular sporting event or concert. Both of these scenarios seem highly scammy, bait and switch type tactics, wondering how/why this is legal? You have no seller protection at all. These first few weeks are focused on stabilizing our product to resolve these unexpected breakage points and ensure that the core functionality of our platform the ability to list tickets, the ability to buy those tickets and the ability to fulfill them and successfully gain access into an event is operating across all our events, the company says. Was told a manager will call me back. But I am going to dispute this to the fullest extent. Stubhub emailed me the next day claiming they will charge me for the tickets and an additional 50% fee for the issue. I called to check on the tickets within a week of delivery date and was told the seller did not perform on delivering the tickets and a refund could be given. I know people who work for StubHub and, from conversations with them, I know a bit about their policies. Sign in or create a StubHub account to get started selling tickets. Stay away from Stubhub if you're a seller. You have no seller protection at all. Yes No Still Need Help? A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). Did you find it helpful? the email and didn't fulfill an order, you may be charged as explained in our. Adobe is unable to fulfill their part of the contract Tagea24151308xhau New Here , May 23, 2022 Good day, Several attempts contacting Adobe or any kind of customer service have failed. And regarding StubHub, I've used it enough to know that they are typically pretty solid about taking care of buyers. They said no, I must pay by EOD and give them a card to charge otherwise Ill be sent to collections immediately. I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. According to him they would call or email by Friday the 30th. I have tried mutiple computers and browsers. Also, bought the ticket 2 days ago. We are changing the way you register and sign-in to the StubHub Community. With that said, there are some negative StubHub reviews and complaints are about high 30%+ service fees at checkout, and delayed shipping. Make sure your account info is completely filled out. Lindsay is the author of this solution article. Order # *********. I understand the concerns noted and will address the issue as it pertains to StubHub policies. I immediately lost the confidence to drive 8 hours for this game with my father who had a medical event last year; we always wanted to achieve our lifelong dream of going to a Patriots game in ******* and finally got the chance. This just happened with me also. I've never complained about any company before. I need to cancel the tickets sold here on StubHub. Very late reply to this comment but OMG YUP SAME. Taxes were $26 and the StubHub fee was $100.45, almost 30%. Absolutely love when I get messages like this. StubHub Class Action Suit Settlement Credit, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. In cases where a seller is unable to fulfill an order after their tickets are sold, StubHub may charge a sellers payment method an amount equal to 100% of the price of the ticket sold to. We send emails as a courtesy when your tickets sell. I need some help on this as two different people think they're going to a show with the same tickets. That's what happened here. Unable to get tickets from stub hub Bought 2 hockey tickets from Hockey. Put them back up and the sold again. What ever happened to your sale? I tried multiple computers as well with no luck. stubhub unable to fulfill Did you find it helpful? Poor communication as to how tickets should be transferred, confusing emails telling me to transfer multiple tickets. Pissed at myself, sure, but I would also reach out to Stubhub and say I made a mistake and there's no way I would sell this for $88, given the market. We send emails as a courtesy when your tickets sell. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Reverso Context: Some individuals are unable to give consent.-"individuals are unable to" Context Documents Expressio Reverso Corporate Follow the steps below to send a private message: 1. I ended up having to dispute the charge with my credit card company. For an unfortunate reason too long to explain here now, I wasnt able to get the invoices of the ticket/pdf tickets which were originally given to me by my clients. How can I get a refund? Phone support isn't an option for me. Sorry we couldn't be helpful. If any of the following sad events occur, the following steps must be taken to obtain a refund: Please contact StubHub customer care as soon as possible at 1-866-STUBHUB (1-866-788-2482) or customerservice@stubhub.com. Failed to load shipping label" errore message. Explain your scenario and include any relevant evidence. This is irreparable damage. I cannot reach them either. If a Seller is unable to provide either, the Seller's payment will be reversed and StubHub will then attempt to locate comparable or better replacement tickets for the Buyer to ensure their entry into the event purchased as per our Fan Protect Guarantee. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a "system issue". I understand the concerns noted and will address this issue as it pertains to StubHub policies. Help us improve this article with your feedback. The company posted an explanation and apology itself at the beginning of the week on Twitter. If you have replacement tickets to offer, list the ones you have. Been on hold 2 days in a row. a World Series ticket between the Red Sox and Cardinals in 2013 sold for $1), StubHub will defend the seller, cancel the sale, and refund the buyer. That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. That's what I'm worried about. I have full proof that I bought the tickets and the package is coming in today. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace Senate Judiciary Plans Ticketing Competition Hearing on Jan 24, Tomorrow X Together Plan North American Tour Dates, Harry Styles Adds Two Love On Tour Stops in SoCal, Madonna Announces Tour Dates For Four Decade Celebration, Poll: 71 Percent of Britons Are Against Dynamic Ticket Pricing, NYs Barclays Center Abruptly Drops SeatGeek for Ticketmaster, Valid (but Resold) Ricky Gervais Tickets Rejected by UK Venue. Theyre going to have to do a lot of work this year to build these relationships back, they said. You will enter your community username and new password and done! Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? Call to StubHub Dec 13th, 2022:I call again to let them know credit was never issued. Purchased tickets to a concert. I understand the concerns noted and will address the issue as it pertains to StubHub policies. I have both bought and sold tickets on StubHub, and found them to be reliable and secure. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Just got one in Section 225 row 11 for a really decent price. Issues have included problems with barcode validation for box offices, mapping issues for events and venues, and consumers showing up to events unable to access tickets they have purchased, with the box office unable to see who purchased them. Event is Sunday so I need to ship ASAP. Sorry we couldn't be helpful. Would not recommend purchasing tickets from. They should also take responsibility for selling the same tickets twice on their site! This NEVER happens. 1. I sold 100k worth of Mags & Tires in 2 years. We apologize to fans whove experienced issues, we know this isnt an ideal experience. I will not be using the Stubhub tickets for this event or ever again. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. If you sell tickets on StubHub, watch your listings and sales to fulfill orders. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Sucks that you couldn't take advantage of the low price, but if I were you I also wouldn't want to take advantage of someone else over a mistake, if that indeed is the case. Call stubhub, don't take their first offer, which is like a 20% refund. Stubhub initially said I could be refunded, but since refused. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We purchased tickets to a devils game on 1/1/23. BaseballIndustryMLBSportsTop Story If you make any changes, click 'Save. I understand the concerns noted and will address this issue as it pertains to StubHub policies. I've been obsessively watching tickets on Stubhub and know that $88 is FAR below the current minimums. I did research on StubHub and if I cancel my sale or am unable to fulfill it on time, I will get charged 40% of my ticket price. See our seller policies. StubHub and viagogo provide an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated . What is the return policy for StubHub? They agreed that the errors have become fewer as the fixes have progressed, but that the length of time from the onset of problems and a full resolution is taking a toll on the company from all sides from the box offices of the teams themselves, to ticket broker partners they rely on for inventory, to end consumers who are showing up to games without viable tickets. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. 4. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. It's not enjoyable. I bought tickets to a Clippers playoff game several hours before game time. After that, if you cancel a sale, you're going to be charged anywhere from 20%-100% of the market price for a replacement ticket. Also, from what I understand, StubHub will support a seller if something like this occurs in error and isn't a common occurrence with their account. 1. Lindsay is the author of this solution article. Thank you for the opportunity to respond to ******************************** complaint,BBB case #*********. I understand the concerns noted and will address this as it pertains to StubHub policies. Any advice is appreciated. Thank you for the opportunity to respond to ********************** complaint, BBB Case #********. Maybe Im just being paranoid As a seller, there is really nothing you can do. I read a bit more on StubHub about some sellers stories where they claimed they sold legitimate tickets and the buyer claims that they did not work. Inability to perform job duties. Let's talk about the normal situations first. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . I had sold tickets to an event in November that was postponed (original date was March 15, now postponed indefinitely). Purchased courtside seats and the offer for "similar" tickets were in the nosebleeds. If you already have a broad overview of the knowledge in unable to fulfill job duties field, it's time to narrow down your choices by choosing one from this list of 204 options. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. Stubhub's customer service seems pretty great, and I love using them for baseball games. Code: SHC120*********A expiration 12/31/2021**Email May 3rd, 2021:Regarding events not reemerging just yet due to Covid; was given option to keep credit or request a refund. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. . Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. BBB Business Profiles generally cover a three-year reporting period. If there aren't missing details in the addresses, please. Ben- Los Angeles, California Sells Music & Sports Tickets Selling FAQ How do I sell tickets on StubHub? This thread, which was posted to Reddit's r/antiwork . As a marketplace, StubHub does not own the Tickets sold on the Site. Unfortunately Adobe is lacking with fullfilling our contract. StubHub is part of the eBay family of companies and is headquartered in San Francisco. If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will cancel the order and refund the buyer. Ticket Marketplace. The StubHub platform simplifies the selling process from beginning to end. lick or tap 'See actions' then 'Make changes' and follow the steps. Then disconnected. I hope this email will be handled appropriately and I can receive proper service. See our. Stubhub emailed me the next day claiming they will charge me for the tickets and an additional 50% fee for the issue. Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. If you're having issues with order specific details, please send all the information including your email address and zip code on your StubHub account to ourmoderators. Customer service all the way to your seat, 2000-2022 StubHub. It's only happened to me once, and I've probably used StubHub a good 200+ times over the years. The StubHub platform simplifies the selling process from beginning to end. Is there anything I can do to avoid paying the stubhub fee for this? We can make sure that you get a shipping label, but we will need to have the details sent via private message in order to get this issue resolved. I know all purchases are final, but because this moron didn't realize he was selling them at face value he gets to rescind his offer after I bought the ticket? No. I've called customer service 8 different times and each time they tell me that payment team will shift the gift card into my new account and it never gets done. [.] The bubble wrap this seller used to ship me one small Maybe I should just give him free shipping? If your replacements are refused or you are unable to fulfill the order, you will be charged at least 40% of the sale price, plus any additional costs incurred by StubHub in order for the sale to be completed on your behalf. StubHub contacted me and told me I needed to get scan reports from the . Second time immediately disconnected. Customer service all the way to your seat, 2000-2022 StubHub. Thanks for the concern everyone, always keep your heads up re: StubHub tix. stubhub unable to fulfill 05.04.2022 how do i import data into django? 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