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VIP Entrance Beat the queues with fast-track Are there any age restrictions at the venue? We don't have any tickets for this event at the moment, but the organiser may release some more in the future. The venue does not provide screens for any concert and as such this facility is never guaranteed. Please note wheelchairs are for use inside the venue only and cannot be taken to car parks/train stations/ taxi ranks etc. Generally, we discourage people from bringing large posters and banners to events as they can restrict the view of people sitting behind you. Please go to parking at the Arena for everything you need to know about about parking. The site was then named Barclaycard Arena after Barclaycard won the naming rights for five years. Both Coventry Arena Station and Coventry Station have step free access to all platforms. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. Both stations have step free access to all platforms. We're at the heart of Birmingham citycentreand a doddle to get to. Instagram Lewis Capaldi will be at Utilita Arena Birmingham on 26th Jan and we have a show cube, come available. Please check the event details before booking. For further information, and to check if your car is Clean Air Zone compliant, please click here. If we are aware of any tickets sold by our official box office, The Ticket Factory, that have made their way to a secondary site other than Twickets their partner ethical secondary ticket re-seller - and can trace them back to us, we will take steps to cancel them. If you have a particular question about your ticket, why not check out our handy box office FAQs. Please allow additional time for this process. 14+ only in the standing area, 1s - 16s must be accompanied by an adult in the seating area. Working together with local and national authorities, security measures at our Arenas are under constant review to ensure that they remain effective and proportionate. We always recommend using a primary ticket agent though, who is a STAR accredited retailer, such as our official box office The Ticket Factory. Utilita Arena Birmingham has over 2,000 on-site car park spaces across four car parks that offer pay and display spaces. This means that you can book any seat and still receive great sound quality. I am arriving before my mates but I have the tickets, can I leave their tickets somewhere? Well keep you posted when these get confirmed and how to buy, but in the meantime theres already a selection of on-demand concerts available to buy via the MelodyVR app, on Oculus Goor Samsung Gear VR virtual reality headsets. If your guests are hungry, delicious pre-show dinners can also be served up in style. Athletics House By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings, Modern Slavery Act Transparency Statement, Event announcements, presales & competitions. Calls are free from UK landlines and mobiles. DIRECTIONS TO THE VENUE Please note that any charity collections must be agreed in writing by the Concert Promoter in advance of the Concert date. total length of 1200mm, including extra-long footplates. We have more merchandise than you can shake a stick at. For route planning please use: www.arenabham.co.uk/your-visit/getting-here The taxi icon shows taxi ranks near each of the Games venues. We take the safety and security of all our fans and visitors very seriously, Utilita Arena Birmingham operate a strict screening procedure for all guests entering the arena. Perry Barr Station: Perry Barr station has step free access to all platforms. The Utilita Arena in Birmingham is the third-largest indoor arena in the West Midland region of the United Kingdom, with an interior capacity of 15,800. Baby changing facilities are located in every female and male toilet around the venue. On some days there may be no services and on other days there may be significant disruption. Lost Tickets As of May 2022, visitors are not required to carry an NHS COVID-19 Pass for entry to any events at Utilita Arena, as declared by the Birmingham City Council. before your visit. In your user account, you can import your Spotify library or follow artists you find on our site to add them to your favourites. Send email. Bikes are available 24/7, with docking stations at major bus, metro and train stations, visitor attractions and city or town centres. Class 2 mobility scooters with 3 or 4 wheels will be accepted provided they are no more than 600mm wide and 1000mm long, with a turning radius not exceeding 1200mm. It looks like Javascript is disabled. These are unofficial merchandise sellers, and have no connection to the venue. Birmingham New Street Station, Birmingham Snow Hill Station and Birmingham Moor Street Station all have step free access to all platforms. In fact, Utilita Arena is set to host the Gymnastics category for the Commonwealth Games 2022 between 28th July to 8th August in Birmingham. The wheelchair icon shows the location of blue badge parking locations, please be aware that these are limited and need to be pre-booked. Please note, the box office is not open on non-show days. More information on shuttle buses can be found by using the Games Journey Planner: How to get to each venue (birmingham2022.com). Additional park and ride services will be available in the event of strike action. The security search process is a condition of entry. Right from a Diana Ross concert, Jake Whitehall gig, and Celine Dion show to the Trampoline & Tumbling National Age Group Finals, youre in for great entertainment! We are obliged to implement this rule under the terms of our contract with the Card Issuers (VISA, MasterCard, American Express etc.) MOTORCYCLE PARKING Motorcycle parking is free in all car parks on the NEC site, excluding Express car parks. Cycle parking will be available at all venues. Bag searching is just one of many components which go into our security measures but for obvious reasons, we dont go into specific security details for individual shows as this is potentially detrimental to these processes. and the operatic passion of Carmen and Madam Butterfly as examples of the arenas versatility. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. Everything is contactless too, just to make it that little bit easier. By Bus For information regarding the availability of park and ride and park and walk sites at specific venues and events, please check the Games website booking portal Spectator Parking for Birmingham 2022 (parkthecarhere.com). For route planning please use: www.arenabham.co.uk/your-visit/getting-here Box Office Information You'll find the Arena Gymnastics - Rhythmic. To help you plan your visit to the Utilita Arena Birmingham you can also find more information on the AccessAble website. Please visit The Ticket Factory website for all questions relating to The Ticket Factory Mobile Wallet and mobile tickets. We sell tickets at the both Resorts World Arena and Arena Birmingham Box Offices, on event days only. These are issued by the promoter not the venue, so please do not contact us to request backstage passes as we will be unable to help you. Kiosks are located on concourse. On certain show days, the box office may be open earlier or later dependant on the nature of the event. If visitors would like to smoke or vape, there are dedicated areas for this inside the main walls of the Arena. The Arena does not have a cloakroom due to the volume of people that attend events and the congestion this could result in. For queries about purchasing tickets youre best bet is to contact our friends over at The Ticket Factory who run our official box office and ticket hotline - 0344 33 88 222. Step free access from St George's stop to venue via the designated walking route. Information on current rail timetables can be found in 'Catch the Train'. Instagram: https://www.instagram.com/utilitaarenabirmingham If you purchased tickets from elsewhere, then please contact your point of purchase. The charge points require a type 2 connector and will deliver a minimum 3.5kwh. From here there will be staff and loan wheelchairs available to support, and then an onward wheelchair accessible buggy to the venue. Tickets for events at Utilita Arena, Birmingham, Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk), https://www.facebook.com/UtilitaArenaBirmingham/, https://www.instagram.com/utilitaarenabirmingham, Parking Options | Utilita Arena Birmingham (utilitaarenabham.co.uk). Our box office team will take it from there. Whether your grabbing a quick burger or buying a round of drinks for your mates, we want to make this as quick as possible for you. Utilita Membership Superstar Hospitality experiences at the Arena Find out more Click below for all the info you need for a hassle-free trip to the Arena! / Could I be refused entry? Box Office Information At the risk of getting your posters confiscated and upsetting other audience members, we would suggest that you didn't bring them with you. Any interruption caused by young children/babies that directly affects other members of the audience may result in you being asked to leave the venue immediately. From fine dining to amazing seats theyll ensure you always get to live it up. There are people selling cheaper merchandise outside the venue, are they part of your company? I havent received my tickets yet, will they be posted to me? There will be no parking at or near the venue, except for limited pre-bookable blue badge spaces. These toilets are both RADAR operated and non-RADAR operated. Well drink to that. The box office is usually open on show days at approx. They will give you a ticket and you can collect your items after the show. 4pm. Perry Barr The UK has an extensive network of coach services that can get you to the heart of the action. HOT PLAN YOUR VISIT Sheffield Steelers Book Tickets Latest Arena News & Updates READ BLOG Facebook How old do you have to be stand at a concert? In the event of an emergency please notify a member of Security, or any member of staff who will be happy to help. It's not payable if a ticket is purchased and collected at the box office at the same time. Stafford Station has step free access to all platforms. Ticket prices are set by the (independent) Promoters and Organisers of the concerts and events which are staged at the venues. If you have purchased your tickets from The Ticket Factory, please check out the Help pages on The Ticket Factory website. You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. Where we provide a seating plan for events, every effort is made to show you correct information. You can find cycle routes covering the whole of the region on the Travel for West Midlands website, If you are travelling to Alexander Stadium, Coventry Stadium and Arena, Cannock Chase Forest, Edgbaston Stadium, or Sandwell Aquatics Centre, there are dedicated shuttle bus services from key locations across the region. Any leafleting inside the arena or within our car parks must be done so with prior agreement from both the Concert Promoter and the venue. These times are subject to change but you can find the latest times on your specific event page. Spectators are advised to bring medication in its original packaging and only enough for use during the event. Weightlifting. It's just to give you an idea of what you can expect. North Car Park Accessible parking bays are located on Level 9 of the North Car Park which can be accessed from King Edwards Road and is close to Entrance G. This car park has no lift facility. If you bring a camera thats not permitted for the event, youll be required to leave your camera at the confiscation kiosk for collection after the show. Therefore, we're asking folk to ditch the dosh and pay by contactless or with your chip and pin card. No. Please note that we have a new stricter bag policy, as well as Covid-19 and security measures which may affect your visit. Find out more about Ticket Protection here. There are temporary road restrictions and no parking, pick-up or drop off facilities at venues except pre-booked blue badge parking. (i.e. Unfortunately, on this basis we are unable to support raffle requests, however we wish every fundraiser the very best of luck in their endeavours. Under 14s must be accompanied by an adult. Your Safety and Security are important to us at Utilita Arena Birmingham. As they trade on public land, unfortunately they cannot be removed. For route planning please use: www.arenabham.co.uk/your-visit/getting-here Box Office Information You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. Why would you want to leave us?! Your safety and security is our top priority. The Utilita Arena Birmingham is highly accessible for everyone. Sorry. All information is provided in good faith any inaccuracies please. Box Office Information View WebArena Birmingham is in Birmingham City Centre. Inspired by Birminghams very own Jewellery Quarter, our shiny new restaurant, Quartz, is the ideal choice if youre looking to add a little more glitz and glamour to your visit. Thats a win-win-win-win situation by our count. Please leave these with Security at the Confiscation Kiosk on entry. Seating varies for every event, and the seating layout can be subject to change before the concert takes place. Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. Opening hours are subject to change at short notice. For further information, please email[emailprotected]. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. children's shows. glass bottles, cans etc.) Amplify is the official hospitality provider forUtilita Arena Birmingham and Resorts World Arena. Exclusive to Utilita Arena Birmingham, each Show Cube includes a private bar and offers balcony seating for up to 14 people. Please ask a member of staff for clarification when in the venue. Privacy Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); Cookie Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); 2023 Startup Voyager Digital UK Limited. This will allow the team to allocate you an appropriate area for the welfare of the dog and to ensure the venue evacuation routes can be maintained. For accessible travel we recommend Leamington Spa Station which has step free access to all platforms and an accessible shuttle bus from the station to the venue. Collecting Tickets Also, just a heads up, searches will be carried out throughout the day and evening at all sites, so be prepared if one of the guys ask. Smoking and vaping is not permitted in the Arena Bowl nor pre-show areas. An accessible shuttle bus will run from the station to the venue. The arena have a very limited number of manual wheelchairs available for use in the venue which are available from the entrance doors on a first come, first served basis. Check the venue event webpage for the latest times. This will not run on Marathon day (Saturday 30 July), when there will be an accessible shuttle from Smallbrook Queensway (adjacent to Birmingham New Street Station) to the venue. All spectators are subject to bag searches and any unmarked/unpackaged medication will be confiscated. Combining top-notch foodand amazing seats along with our great selection of shows and events, why not treat yourself and choose from a variety of luxurious lounges and exclusive boxes at Utilita Arena Birmingham. We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at [emailprotected], Utilita Arena Birmingham strives to make your visit as enjoyable as possible, however if you do encounter a problem please return to Customer Services at the Box Office immediately and they will offer every assistance possible. Can you explain what secondary ticket agent means? If you bought through The Ticket Factory, you can view their ticket terms and conditions on their website. (Facilities, Membership Plans), A Handy Guide to Birminghams Frankfurt Christmas Market 2022, Ice Skating near Coventry: 10 Fantastic Venues for a Magical Experience, Shopping In Birmingham: 12 Places To Shop Til You Drop, Take A Plunge In These 10 Amazing Swimming Pools In Coventry, 7 Fun-Filled Trampoline Parks In and Around Birmingham. If you require assistance while travelling, please book this via the relevant train operator in advance of your journey. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. If you have your leg in a cast or full support you will need to speak to the accessibility team prior to the event to be re-seated in one of the accessible bays. Contact the Venue Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. Its owned by the National However, call charges may vary refer to your service provider for current charging information. The security process is a condition of entry - any refusal, or the use of abusive, threatening or discriminatory remarks; including comments relating to weapons or explosives, will result in access being refused. Lifts service each floor of the car park. IMPORTANT INFORMATION: Dedicated external smoking areas can be found at the end of the concourse. Youll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. 14yrs and over can come into the building on their own with a valid ticket). Please contact your original point of purchase for details. If you lose your tickets, try to contact your point of purchase first. Wed love to help you more, but beyond this were like a sunless Superman powerless were afraid :(. 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