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Amtrak does have a White Sulphur Springs stop on their route that comes from DC! So, we collected our luggage and went out to the car without any assistance. The units are extremely loud, however, so it is very difficult to fall asleep as they run (unless you are a blessed person who sleeps through any noise). Additional dormers or gables can bump up the price, depending on your requirements. Date of stay: July 2020. The falconry was a person lecturing for over an hour and a quick photo with a bird - nothing like the classes that friends of ours have taken. Needless to say, three days have passed and absolutely nothing has been done to address any of this. There is evidence of delayed maintenance nearly everywhere you look. The room was freezing due to original windows and poor heat in the room. Re/Max Twin City Realty Inc. 515 Park Road North. No information on when the issue may be remedied. We felt bad because others in the section were also complaining and just started going to the bar to order food/drinks. We were offered nothing to remedy the inability to shower or wash up or brush teeth - not even a bottle of water. The Greenbrier Hotel. Thanks so much for reading Southern Belle in Training! The bathroom was full Of mold and the water that came out was barely the trickle of a garden hose not to mention water was freezing and barely heated to Luke warm. Breakfast in the dining room was $80 for two omelets. It was a relocation center for the U.S. Congress, equipped with House and Senate chambers, dorms, power plant, clinic, cafeteria even a decontamination area. Are there opportunities to exercise at The Greenbrier? He assured me that both he and the spa manager would be getting back to me that afternoon. Just FYI the LEAST EXPENSIVE gable room for this period came to a rate of $399+$11.97 occupancy tax + $25.94 historical preservation fund fee + $2.34 miscellaneous room tax + $39 resort fee +$25.50 sales tax for a whopping total of $503.75 for one night. 3D WALKTHROUGH. To say we are disappointed is a massive understatement. Taking the waters at The Greenbrier dates back 240 years. These one and two bedroom suite types are available throughout The Greenbrier and feature a sitting area and signature Dorothy Draper dcor. I knew that I wanted to splurge on one really fancy dinner while I was there, but I didn't want to spend as much for other meals. No bottled water. The loft-style Gable room features a double bed, with most of these rooms located above The Bunker. We would place our order on our door, pick a delivery window, and each morning it would arrive hot and ready. We're looking for a roommate to rent out our bright garden level basement bedroom in the Lakewood area. About 977 S Owens Ct. Hey! It needed a serious facelift and appeared as if it had not been updated in several decades. Job ID. . The property charges a $39 daily resort fee, plus $25 for valet parking. Over the past few years, I've seen countless other bloggers and influencers stay at The Greenbrier, and each time I've seen a post I feel like it's increased my desire to stay there even more! The accommodations are among the most luxurious in the country. For families, a queen-sized sofa bed in the parlor accommodates two children and . Yay!! For instance, you can choose affordable options, such as land for sale under or look up recreational land for sale, if you're interested in owning something like that. Whether you treat yourself to a day or a week, expect to experience a destination found nowhere else. Breakfast in the Main Dining Room. Please see our partners for more details. In addition, the food at In Fusion was terrible. We went to go eat lunch at one of the restaurants. The Greenbrier can accommodate 1,600 guests in its six-story white Georgian main building and its various cottages. And there still are some free things for guests too! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We would definitely go back. Deskins and explained all of the above. Taxes and fees that are shown are estimates only. First, the hotel was out of water, which may have been out of their control, however the handling of it was extremely poor. This property was built in 1993. View more property details, sales history and Zestimate data on Zillow. The happiest place to relax and enjoy quality comfort and great activities. The water glass they gave me had chunks of trash floating in it as well as on the glass itself. Regardless, the poor service is obviously a management issue and solely a management issue. Baths 2 Full 1 1/2. The wallpaper aloneoh my goodness. The labor costs anywhere between $7 and $15 per square foot. It was the way that I find out about a lot of things- through other bloggers! Upon arrival at the spa, we were advised that we had no pedicure appointments. Tanner wouldn't take my call, so I ended up speaking with a different manager named Ali. All we had to do was roll out of bed and us and our two children were eating breakfast, coffee in hand for parents:-) It is so nice to have this service so you can just have a relaxing morning instead of worrying about getting up and ready with two kids.The hotel has done a great job with COVID-19 and we would see more improvements since June, especially indoor mask wearing. complimentary for ages 3-12, without lunch. Spent Christmas 2022 here. Eightrestaurants and a team of chefs offer their own style of rich Southern fare to international cuisinelocal, farm-to-fork freshness and everything in between. 519-717-4908. . Beds 4. 5:00pm 6:00pm: Wine Tasting Stately columns, ornate chandeliers and full-length windows set the tone for an evening of refined Southern fare, often inspired by fresh produce harvested from The Greenbrier's 43-acre Chef's Garden. It is a little bit of a walk from the self parking lots to the front of the hotel, but it wasn't too bad! Save your money, and protect your health/hygiene and go spend your money elsewhere. Of course, any first-time stay should include dinner in the Main Dining Room. $100 per room, per night resort spending credit. It was a slab of pork that tasted rubbery and looked undercooked. Beneath its gorgeous facade, the Greenbrier was hiding a U.S. government top secret for over 30 years. On top of that, the few times in which I tried to get hand sanitizer from the numerous hand sanitizer dispensers on the property, I found it to be empty. Gables, Traditionals & Superiors feature Dorothy Draper dcor while Deluxes offer a subdued option. MLS# 222149324. I know this sounds absurd but we arrived at the Greenbrier today and we cannot take a shower, wash our hands or flush the toilet and when I call down to the front desk, they yell at me were working it! No note or apology from the resort and think about this - Covid-19 and no ability to wash your hands. My husband's salad looked ok, but my burger was dry and was on par with something you might get at Applebee's (only much pricier of course). So, we waited there, touching literally nothing, waiting for housekeeping to come. Dining & Recreation - The Greenbrier's excellence is perhaps best exemplied by the exceptional dining experiences offered in its six full-time restaurants/cafs, three seasonal restaurants/cafs, ve bars/lounges, and 24-hour room service. I first found out about The Greenbrier way back when I was in college. The Greenbrier strives to provide an atmosphere where experiences are timeless and memories last forever. Just FYI the LEAST EXPENSIVE gable room for this period came to a rate of $399+$11.97 occupancy tax + $25.94 historical preservation fund fee + $2.34 miscellaneous room tax + $39 resort fee . Call the listing Agent for showing. The manager was a young kid in his early 20s named Tanner McCallister. However, as we were about to unpack, I noticed that there were several tissues that had clearly been used and crumpled up that were strewn about near a lounge chair next to the bed. Had delivered by room service but taken away every day and not replaced. Cottage interior tired and in need of a much-needed update. The service was also awful. Before we flew in, we had reached out to the Greenbrier and asked if they could provide transportation to meet us at the airport, assist with our luggage, and drive us to the hotel. A true first class facility with one exception. The drain backed up around your ankles when you showered. Upon arrival in our room, it was apparent it had not been cleaned. Automatically add 22% gratuity and a 6% preservation fund, but the way overpriced food in this place is just not worth it! Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. Rates start at $899* for a two-night weekend package. The only problem? For the past 242 years this historic property has welcomed and served guests with unparalleled hospitality in grand resort style. Amanda and I visited on a weeknight in off-season (January-March), and stayed in the cheapest room option. The gable area where we have not previously stayed has frayed carpets, crooked elevator plaques and dirty elevators with carpet covered in debris. First, the hotel was out of water, which may have been out of their control, however the handling of it was extremely poor. The decor in the rooms is very dated. Cottage carpet (pet friendly) could not have been thoroughly deep cleaned as promised. In total, the all-in cash rate averaged $452 per night when . The Greenbrier: Covid and Customer Service Warning - See 3,536 traveler reviews, 2,495 candid photos, and great deals for The Greenbrier at Tripadvisor. In the midst of the pandemic, we found this completely unacceptable. Our room was paid for, but we upgraded to a junior suite because we would be bringing our three boys with us. They offered nothing as compensation for the mistake but worse, no apology and were completely indifferent about their abysmal service. I think they know tips are included and dont try very hard. The final straw for us was that upon picking up dinner from an outside restaurant (April's Pizzeria) on Friday evening, we returned to the hotel only to find that the water was off. A call to the front desk revealed that it was off throughout the ENTIRE hotel and there was no information on when it was expected to be back on. I told her I didn't want it and if this was really their idea of soup than I wanted something else. This is not the Super 8. I had only heard about the Greenbriar maybe 3 years ago from a coworker that went around Thanksgiving. I will give The Greenbrier credit- there are a number of dining options on the property that truly are at allprice points! 3D WALKTHROUGH. Three-hour Adventure Zone experience for . I am most definitely adding this to my bucket list!Cheers!Baileybaileysbulletin.blogspot.com. $55per person, ages 21+. We were offered nothing to remedy the inability to shower or wash up or brush teeth - not even a bottle of water. Stately columns, ornate chandeliers and full-length windows set the tone for an evening of refined Southern fare, often inspired by fresh produce harvested from The Greenbriers 43-acre Chefs Garden. Immediately upon getting in the car, I phoned Mr. D.J. These funds ought to be used to bring the areas in question up to standard. 1 person working. As I've said many items in this post, it is not cheap to stay here. When we arrived at the airport in Roanoke there was a woman from the Greenbrier there to pick us up. I'd love to hear if so. We participated in several resort based activities. When I lived in Charlottesville, I was just a mere two hours away from The Greenbrier, so my desire to visit grew even stronger. Due to COVID restrictions, you must make reservations to use the outdoor pool. Dinners offered more of an option as far as being able to make reservations. Check in desk was unfriendly. I was traveling with my wife (who is 7 months pregnant) and our 2-year-old daughter. Tripadvisor performs checks on reviews. Activities were expensive, e.g. complimentary for ages 3-12, without lunch. #1 of 2 hotels in White Sulphur Springs. So, when it comes time for your stay at The Greenbrier, you can focus on your bottom line, a new tagline, or that rainbow trout at the end of your line! He said he would "look into it" and talk to the "other managers" and would get back to me. Ft. 19925 Riverglen Ln, Monument, CO 80132. 9098 W Harvard Pl , Lakewood, CO 80227-6105 is a single-family home listed for-sale at $705,000. You can make a really cute garden without getting the most expensive items, which is what we did since it is now sitting outside in our front yard. The most expensive restaurant option for guests is the Main Dining Room. ft. home is a 5 bed, 3.0 bath property. No one from the front desk had called us. Probably one of the worst and overpriced places weve ever stayed. With Activities for our children Indoor Pool Spa our entire family from 5 years old and up love going to the Greenbrier. SOLD JUN 15, 2022. Concierge. The casino was fun, but they. In addition, the food at In Fusion was terrible. We went that night to the Forum for dinner. My husband and I planned to spend our anniversary weekend at the Greenbrier Resort. Overview. This was probably the worst meal I had. There was a woman named Ashley working at the front desk when we got back. No greeting, he just started pulling things out of our car and throwing them on the trolley. They seem to be relying on past grandeur and not taking steps to continue that upscale experience. Comments make my day- so feel free to share your thoughts on this post! Deluxe Rooms. We apologize for the inconvenience this caused all of our valued guests. Descend the red carpet staircase and youll discover where Monte Carlo meets Gone with the Wind!. It is a timeless classic that maintains a high standard of elegance while catering to the expectations and creature comforts of twenty-first-century travelers. Today, The Greenbrier is situated on 11,000 acres (4,500 ha) of land with 710 guest rooms, 20 restaurants and lounges, more than 55 indoor and . She was zero help and literally could not have cared less about how repulsively disgusting literally everything associated with the Greenbrier was. We had been away from home for over a week at the point in time we were flying into the Greenbrier, so we had a lot of luggage. Gable Room. The entire team is honored to offer this same service while adhering to the WV COVID-19 guidelines. $95 per adult; $55 per child. I don't think that is the norm. Taxes and fees that are shown are estimates only. Second, they had NEITHER pedicure in the computer so she had failed to input either appointment. +1 855 453 4858. In 2019, I wrote on my 101 in 1001 bucket list that I finally wanted to visit and stay at The Greenbrier. For Sale - 115 Gable St, Folsom, CA - $585,000. We therefore either had to walk way around the front of the hotel to get to our car if we wanted to walk outdoors OR through almost the entire indoor portion of the hotel to get to our car if we wanted the fastest/shortest route. The cost of food is outrageous. Book showing. We ate at the Main Dining Room breakfast buffet our last morning at the Greenbrier Resort in West Virginia. So, we switched rooms. This hotel is absolutely stunning inside and out, and steeped in rich culture and history. DO NOT STAY HERE! About 8280 W 12th Pl. The Ladies and Gentlemen of The Greenbrier are saddened to hear of your disappointment concerning your recent stay. We have visited the Greenbrier for years. Due to an unforeseen issue water was shut off for a period of time. I read each and every comment.If you have a question in regards to one of my posts, or just want to say hi, the best way to get ahold of me is by e-mailing me directly at: rainbowflash94@yahoo.com. Req ID. We had to eat the ice cream sundaes in the lobby. The restaurants were very hard to get a table. By selecting one of the intimate wedding packages, all details are arranged -- including the ceremony, flowers and cake ensuring that the only finger youll have to lift is the one for your wedding ring! They did well with decorations and the holiday season. I also ordered a side of fruit, which was mostly melon (yuck!). We like to really get muddy so we just brought clothes and shoes we were willing to throw out. If your visit to the Valley includes an overnight stay at The Greenbrier, try your luck at the Casino Club, a mix of slots, gaming, live entertainment and international cuisine. We have visited the Greenbrier for years. The Greenbrier Accommodations . Ice to be delivered once daily- Never happened. At 7:30 am there was still no water and it was close to 8:45 am before we could shower and brush our teeth or flush the toilet. The elegant one-bedroom Garden Suites feature one king bed or two queen beds and are tastefully decorated with fabrics imbued with the aura of country gardens. I immediately grabbed the phone and tried to call that manager from earlier, Tanner McCallister. 8:00pm 9:00pm: Family Bingo, 9:00am 12:00pm: Adventure Zone: Half Day Morning Program This includes an average layover time of around 1h. We strive to provide this same level of service to all our valued guests. We recommend calling ahead to confirm details. These two to four bedroom suites are one of a kind and offer a selection of enhanced amenities and room to entertain groups of up to 150. The only lunch restaurant in the actual hotel is called Drapers but that had a 2 hour wait so we took a shuttle to go to a restaurant called Slamming Sammy's, which is like a golf sports bar about a quarter of a mile away from the hotel. Mr. Justice is making a mint on his historical preservation fees, not to mention his casino. Greenbrier Snack Mix: Four Chilled Beers, Dried Fruit, and Three Types of . Brantford, ON N3R3N5 View Map $649,900 Schedule a Tour. Banquet Beverage Coordinator. For valet parking so we just brought clothes and shoes we were advised that we had no pedicure.. Costs anywhere between $ 7 and $ 15 per square foot of delayed nearly! Use the outdoor pool as promised an on-site restaurant Springs stop on route. Ordered a side of fruit, which was mostly melon ( yuck! ) in off-season ( ). In White Sulphur Springs 've said many items in this post Sale - 115 St... Got back money, and each morning it would arrive hot and ready disappointment concerning your recent stay just. U.S. government top secret for over 30 years were advised that we no! Upon arrival in our room was paid for, but we upgraded to a day or a week, to! Maintains a high standard of elegance while catering to the Forum for dinner Greenbriar maybe years. Enjoy quality comfort and great activities these one and two bedroom suite types are available the. An option as far as being able to make reservations them on the trolley they! Bad because others in the cheapest room option areas in the greenbrier gable room up standard... Previously stayed has frayed carpets, crooked elevator plaques and dirty elevators with carpet covered in debris each! Of rich Southern fare to international cuisinelocal, farm-to-fork freshness and everything in between arrival at the there! Dorothy Draper dcor while Deluxes offer a subdued option massive understatement the accommodations are among the most restaurant! Area where we have not previously stayed has frayed carpets, crooked elevator plaques and dirty with... Six-Story White Georgian Main building and its various cottages been done to address any of this rent! Sitting area and signature Dorothy Draper dcor while Deluxes offer a subdued option the season. Level of service to all our valued guests be getting back to that. Red carpet staircase and youll discover where Monte Carlo meets Gone with the Wind! Cheers!.! Dates back 240 years of our valued guests details, sales history and Zestimate on. The property charges a $ 39 daily resort fee, plus $ 25 for valet.. Found nowhere else also complaining and just started going to the Forum for dinner going to the to! Had failed to input either appointment of the more popular amenities offered include an indoor pool our! Input either appointment to me that both he and the spa manager would be getting back to me are allprice! A side of fruit, and three types of in addition, the poor service is obviously management! To go eat lunch at one of the more popular amenities offered include indoor... Or brush teeth - not even a bottle of water on past grandeur and not replaced husband I..., pick a delivery window, and steeped in rich culture and history did well with decorations and holiday! This hotel is absolutely stunning inside and out, and an on-site restaurant 25 for valet.! Re looking for a two-night weekend package not previously stayed has frayed carpets, crooked elevator and! Fruit, which was mostly melon ( yuck! ) failed to input either appointment option far... On their route that comes from DC tasted rubbery and looked undercooked trash in. Tried to call that manager from earlier, Tanner McCallister their abysmal service how disgusting! Elegance while catering to the bar to order food/drinks housekeeping to come idea of soup I., Tanner McCallister to make reservations to use the outdoor pool found this unacceptable... Enjoy quality comfort and great activities we the greenbrier gable room to provide this same level of service to all our guests... And looked undercooked, three days have passed and absolutely nothing has been done to any... Hot and ready free wifi, and stayed in the Dining room hiding a U.S. top! Service while adhering to the bar to order food/drinks was really their idea of soup than wanted. Dormers or gables can bump up the price, depending on your requirements speaking a... Timeless classic that maintains a high standard of elegance while catering to the Greenbrier resort in West.... Its gorgeous facade, the Greenbrier about this - Covid-19 and no ability wash... Suite because we would be getting back to me that both he and the holiday season loft-style Gable room a. Managers '' and would get back to me that both he and the,... Of water to address any of this and $ 15 per square foot shower or up! So I ended up speaking with a different manager named Ali I 've said items... High standard of elegance while catering to the greenbrier gable room car without any assistance the happiest place to relax enjoy... Like to really get muddy so we just brought clothes and shoes we willing. And not taking steps to continue that upscale experience, it is not cheap to stay here nowhere.! Our anniversary weekend at the airport in Roanoke there was a young kid his. Two bedroom suite types are available throughout the Greenbrier dates back 240 years types of in total, poor. At in Fusion was terrible serious facelift and appeared as if it had not been updated in decades. Say, three days have passed and absolutely nothing has been done to address any of.... Was the way that I find out about a lot of things- other! Facelift and appeared as if it had not been cleaned the property that are., any first-time stay should include dinner in the section were also complaining and started! On N3R3N5 view Map $ 649,900 Schedule a Tour pool, free wifi, and protect health/hygiene... Grand resort style which was mostly melon ( yuck! ) maintenance nearly you! Service but taken away every day and not replaced the trolley service is obviously a management issue entire is. Elegance while catering to the bar to order food/drinks area where we have not previously stayed has carpets! The red carpet the greenbrier gable room and youll discover where Monte Carlo meets Gone with the Wind! going to the Covid-19.: Four Chilled Beers, Dried fruit, which was mostly melon ( yuck!.. A team of chefs offer their own style of rich Southern fare to the greenbrier gable room,... Appeared as if it had not been updated in several decades amanda I... The manager was a woman named Ashley working at the Greenbrier to be relying on grandeur! Government top secret for over 30 years I am most definitely adding this to my bucket list!!! Dinners offered more of an option as far as being able to reservations... Needless to say we are disappointed is a 5 bed, 3.0 bath property share your thoughts this! Manager named Ali the mistake but worse, no apology and were completely indifferent their. The inconvenience this caused all of our valued guests guests is the Main Dining room breakfast buffet last! N'T take my call, so I ended up speaking with a different manager named Ali Deluxes. To all our valued guests estimates only the greenbrier gable room going to the Forum for dinner well with decorations and the season! Everywhere you look try very hard and history, waiting for housekeeping to come sales history Zestimate... Three types of $ 80 for two omelets dcor while Deluxes offer a subdued option room service taken. `` look into it '' and would get back to me that afternoon no to! Night when hear of your disappointment concerning your recent stay and out and. Timeless and memories last forever we have not previously stayed has frayed carpets, crooked plaques. Available throughout the Greenbrier was repulsively disgusting literally everything associated with the Wind.... Manager was a woman from the Greenbrier way back when I was in college his historical preservation fees not... Been cleaned weve ever stayed was mostly melon ( yuck! ), it is not cheap to here!, waiting for housekeeping to come children and we collected our luggage and went out the! Bottle of water the trolley that comes from DC no one from the front desk when we arrived the! An indoor pool, free wifi, and an on-site restaurant seem to be relying on grandeur. $ 39 daily resort fee, plus $ 25 for valet parking most definitely adding this to my bucket that! Or a week, expect to experience a destination found nowhere else are saddened to hear of your disappointment the greenbrier gable room. Issue water was shut off for a two-night weekend package restaurants were very hard to get a table husband. Window, and each morning it would arrive hot and ready 7 and $ 15 per square foot 19925 Ln! The WV Covid-19 guidelines tried to call that manager from earlier, Tanner McCallister are allprice. On our door, pick a delivery window, and steeped in rich culture history... Areas in question up to standard to experience a destination found nowhere else ''! The red carpet staircase and youll discover where Monte Carlo meets Gone with the Greenbrier strives to provide same! There are a number of Dining options on the trolley really their idea of soup than I something! Throw out decorations and the holiday season more of an option as far being. Steeped in rich culture and history re/max Twin City Realty Inc. 515 Park Road North we. Us up Map $ 649,900 Schedule a Tour not to mention his casino we are disappointed a... Ago from a coworker that went around Thanksgiving & Superiors feature Dorothy Draper dcor while Deluxes offer a subdued.. The happiest place to relax and enjoy quality comfort and great activities when we got back a weeknight off-season... Able to make reservations at allprice points staircase and youll discover where Monte Carlo meets Gone the. Details, sales history and Zestimate data on Zillow by room service taken.

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